What I Can Help With
- Answers questions using MLR-approved therapy content
- Summarizes approved patient education
- Navigates users to app features
- Assists with reminder setup
Lya Patient Hub
AI Assistant
Guardrailed GenAI assistant for education, navigation, and support — never medical advice
What I Cannot Do
- Cannot diagnose conditions
- Cannot recommend dose changes
- Cannot suggest treatment substitutions
Safety Controls
- RAG sources restricted to approved library
- Safety classifier for severe symptom escalation
- Conversation logs retained for audit
- Human review for model prompt and content updates
Quick Actions
Set a dose reminderFind my education materialsCheck my refill dateMessage my nurseLog a doseReport a side effect
Click the chat bubble in the bottom corner to start a conversation with your AI assistant.
Recent Conversation (Auditable)
Patient: Can I double my dose since I missed last week?
Assistant: I cannot provide dose change advice. Please contact your healthcare professional. I can show your missed-dose instructions and help message your care team.
All conversations are logged and reviewed to ensure safety and compliance.