Active Programs
3
Enrolled support services
Lya Patient Hub
Support Programs
Dedicated nurse educators, navigators, and case management services
Open Cases
2
In-progress support cases
Nurse SLA
1 BD
Dana Patel, RN
Enrolled Programs
| Program | Description | Benefit | Status | Enrolled |
|---|---|---|---|---|
| Lya Copay Assistance | Reduces out-of-pocket cost to as little as $0/month for eligible commercially insured patients. | $6,000/year maximum benefit | Active | 2026-01-09 |
| Patient Hub Program | Dedicated support navigator, nurse educator, and care coordination services. | Unlimited navigation support | Active | 2026-01-09 |
| Specialty Pharmacy Coordination | Free delivery of ImmunaFlex via preferred specialty pharmacy with refill management. | Free home delivery | Active | 2026-01-12 |
| Patient Assistance Program (PAP) | Free medication for uninsured or underinsured patients meeting income criteria. | Free medication | Not enrolled | — |
Support Cases
| Case ID | Type | Status | Updated |
|---|---|---|---|
| CASE-60041 | Prior authorization | Pending payer response | Feb 18, 2026, 4:20 PM |
| CASE-59811 | Copay support | Approved | Feb 13, 2026, 7:04 PM |
Nurse Contact
Contact
Dana Patel, RN
via Secure in-app messaging
SLA: Within 1 business day
Uploaded Documents
Insurance front card (PDF)Insurance back card (PDF)Signed benefits form (PDF)