Solution Presentation
Context SlideLya Patient Hub Overview
What this solution is
Strategy SlideSupport Scope
Purpose
Provide a fictional biopharma-grade patient support platform for access, adherence, affordability, education, and safety.
Key Points
- Built for Lya Biopharma patient support workflows, not provider/hospital operations
- Combines operational modules with guardrailed GenAI experiences
- Designed for clear patient guidance and compliance-aware support handoffs
Pain Points
- Patients struggle to navigate fragmented support programs across access, affordability, and adherence
- Support data is often scattered across teams and communication channels
User Journey
- Patient lands on dashboard and quickly identifies next actions
- Patient navigates focused modules by use-case instead of organization chart
KPI Impact
- Higher support activation
- Improved patient confidence
- Lower avoidable support calls