Recent Check-ins
3
Logged symptom trends
Lya Patient Hub
Side Effect Coach
GenAI-guided symptom check-ins with strict safety guardrails and escalation workflows
AI Guardrails
3
Safety-first response controls
Escalation Rules
3
Automated escalation triggers
Symptom Trend Check-ins
| Symptom | Frequency | Severity | Last Reported |
|---|---|---|---|
| Injection-site redness | Occasional | Mild | Feb 18, 2026 |
| Fatigue | Weekly | Moderate | Feb 20, 2026 |
| Headache | Rare | Mild | Feb 10, 2026 |
GenAI Guidance Rules
- Uses approved safety language and educational content only
- Never recommends diagnosis, treatment changes, or dose adjustments
- Escalates severe-pattern responses to emergency and PV workflows
Escalation Triggers
- Breathing difficulty or chest pain: Show 911 instruction + urgent safety form
- Persistent moderate symptoms >72h: Prompt support-team outreach request
- Possible product quality issue: Open PQC intake with lot number capture
Next Actions
- Complete weekly symptom check-in
- Upload injection site photo if redness worsens
- Request nurse educator follow-up via secure messaging